1. Do you offer a warranty on your columns?
Yes, we offer a 15-year limited warranty.
Click here to read it.
| 15-YEAR LIMITED WARRANTY FOR FAUX PANELS
Barron Designs Inc. (dba FauxPanels.com) warrantees all Faux panels to withstand normal outdoor conditions for fifteen years. Barron Designs (dba FauxPanels.com) warrantees the Faux Panels will not peel, crack, split, or rot.
Barron Designs (dba FauxPanels.com) warrantees against all manufactures defects (Barron Designs must be notified within 30 days of purchase if a manufacture defects was found. Damage resulting from accident, alteration, misuse, abuse, fire, improper installation, improper maintenance, acts of God, or use of products not approved by Barron Designs Inc shall not be covered under the warrantee. Barron Designs Faux Panels are treated with a coating of a U.V. finish. This prevents and/or slows down sun fading, but like anything left in the sun, some slight fading could occur. Barron Designs does not warranty against this sun fading.
When Barron Designs has determined that a Faux Panel is defective, it will replace the product or a credit may be offered instead of replacement (at Barron Designs' discretion). Barron Designs' liability is limited to the cost of the defective product.
This warranty expressly excludes the following:
- Harmful chemicals
- Misuse or abuse
- Fire or flood
- Vandalism
- Distorting and warping from excessive heat
- Mold and Mildew accumulation
- Damage from shipping and Handling
- Lightning, hurricane, tornado, windstorm, earthquake, or any other acts of god
- Animal or birds
- Color changes due to normal weathering including sunlight
- Falling objects or impact of foreign objects
- Damage from improper installation
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2. Do you protect your panels from fading?
Yes, our panels offer a near zero color degradation (about 1% over a span of 5-10 years depending on your conditions), FauxPanels.com recommends reapplying a clear coat UV inhibitor as a top coat every 5 years or so depending on your conditions to keep the color looking fresh.
3. Do you make custom colors, sizes, and textures?
Yes, for large volume orders it's possible to have your very own custom design. Please call us for more information.
4. How do I place an order?
Simply hit the Add to cart button in our online store. You products will be stored in your Shopping cart. Hit the Proceed to Check out button when you are ready to check out and pay for your items.
5. What countries do you ship to?
We ship to all countries. If you live outside United States or Canada, please contact us for more information.
6. How much is shipping?
7. What is the installation R value?
8. Can I watch your video clips that were shown on TV?
9. Do you have showrooms in my area?
No, you are in our online showroom. To keep the cost down to you, we can only be found online. Everything we sell is factory direct.
You won't be able to find this product in any stores. Please feel free to
order samples from our website.
10. Are you running any promotions?
| Yes, if you send in a picture of your installed project and we use it, we will send you $50. If you send before and after pictures of your project and we use them, we will send you $75! The more photos the better! |
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11. How is it made?
Molds are made using real rock, stone, and brick as the master mold then, using a proprietary process, liquid polyurethane is introduced into the mold forming the exact clone of the original.
12. Where is your corporate office?
13. Do the columns feel fake?
No, they feel solid. In fact they feel cold to the touch, just like real stone.
14. How much are the columns?
You can find all the prices on the corresponding product pages:
15. Do you offer samples of the columns?
16. Does the lamp come with the lamp post columns?
No, you would need to supply your own lamp.
17. Does the mailbox come included in the column?
If you order it as a mailbox, yes.
18. Why can't I have a real rock or masonry mailbox on state supported roads?
NCDOT & Federal Highway Administration (FHWA) have adopted guidelines set forth by NCHRP Report 350. These structures do not meet the crashworthiness requirements of the FHWA and the NCHRP Report 350. The solution is to replace it with our faux mailbox column. They look just like real masonry and are approved by DOT and the FHWA for use on the National Highway System (NHS).
19. How do Faux Columns™ compare to the price of real masonry?
They cost approximately 1/3 to 1/2 the price of masonry.
20. Can I install Faux Columns™ myself?
21. Why are Faux Columns™ safer than masonry?
Faux Columns are made from a material that breaks away on impact, reducing your liability.
22. Can Faux Columns™ be used for fencing?
Absolutely, we have fence adaptors that can accommodate a variety of fencing with our stone columns and fence components can be screwed directly to our brick columns.
23. How will the Columns handle the elements?
The Columns have been tested under various conditions.
Click here to visit the specification page
Wellington
Panels
Wellington
Panels
Frequently Asked Questions 
