Customer Privacy Policy

Your Privacy at FauxPanels.com

At FauxPanels.com, we take your privacy seriously. We do, of course, ask you for certain kinds of personal information in order to process your order. We keep absolutely private any personal information that you may share with us while placing your order or using our website. We do not sell or share your name or any other information about you with any third parties other than to process your order and have it shipped.

The Information We Collect:
This notice applies to all information collected or submitted on the FauxPanels.com website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages include:

• Name
  
• Address
  
• Email address
  
• Phone number
  
• Credit/Debit Card Information

How We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our newsletter as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the newsletter sign-up form.

We use non-identifying and aggregate information to better design our website and to understand customer trends. For example, we track how many visitors come to our website and to each page, but we would not disclose anything that could be used to identify those individuals.

We use your IP address to help diagnose problems with our server, to administer our website and to collect demographic information for internal purposes.

Your Security at FauxPanels.com

We go to great lengths to keep your financial information private and safe.  All credit transactions occur in a secure area of our site, to protect you from any loss, misuse or alteration of information collected. We have put in place the appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online and to prevent unauthorized access, maintain data accuracy and ensure the correct use of information.

We use Secure Socket Layers (SSL), the industry standard in transferring information, to process your orders. The SSL encrypts, or translates, your order information into a highly indecipherable code, which is processed immediately.

How to Contact Us

If you have any questions about this privacy policy or the practices of this website, you can call us toll-free at 1-800-651-4223 or e-mail us, including your name and mailing address, at privacypolicy@fauxpanels.com.